Fork

Fork Product FAQ

Fork Product Frequenty asked questions

1. What is Fork.ai?

Fork.ai is a lead generation SaaS for technology providers. We generate App leads by identifying mobile Apps' technology adoption and spending intelligence.

2. How do you identify technologies on any Mobile Apps?

We collect massive technologies' fingerprints from public GitHub repos and public API Endpoints, then map the App's entire technology stacks to this fingerprint database to identify technologies they built with.

3. Is Fork.ai's service suitable for me?

As an easy-to-use lead generation and competitive analysis platform, Fork.ai's is best for technology provider's marketing team and sales team.

4. Is there a minimum contract term?

Yes, the minimum term is 1 month for monthly plans and 1 year for yearly plans.

5. Can I cancel my plans at any time?

Yes, you can cancel your plan at any time if not satisfied. For more information, please refer to our Refund Policy: https://fork.ai/refund-policy.

6. If I cancel, do I lose access straight away?

No, you will not lose your access and credits purchased until the next billing period.

7. Can I get a refund for my subscription?

If you're not satisfied with the quality of our SaaS or data, give us a chance to solve your problem, or you can contact us for a refund, please refer to our Refund Policy: https://fork.ai/refund-policy.

8. How do you spend my credits?

It costs 1 credit per App's information unlock.

9. Can I export the data?

You can export any data on Fork.ai's SaaS platform. If the data you export is unlocked before, it will not cost additional credit. If not unlocked, it will cost 1 credit per App to unlock and be exported.

10. Do you offer API access?

Yes, we provide API access for every data provided on SaaS for Enterprise customers.

11. How do I contact support?

You can contact us here: https://fork.ai/contact. Or send us an email: [email protected]

12. How long does unlocked data remain valid?

Unlocked data is valid for 1 year starting from the unlock date. After expiration, you need to unlock again to obtain full access.

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