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Snapcall

Apps using Snapcall

Download a list of all 7 Snapcall customers with contacts.

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App Installs Publisher Publisher Email Publisher Social Publisher Website
720K Hanpass *****@hanpass.com - https://www.hanpass.com/
200K LiveChat, Inc. *****@livechatinc.com
linkedin facebook instagram
https://direct.lc.chat/16578960/
18K Prismea *****@lunabee.com
linkedin
https://www.prismea.fr/
13K DISTINGO Bank *****@mpsa.com
linkedin facebook twitter instagram
https://www.psabanque.fr/
2K KNAVE SAS *****@knave.eu
linkedin
https://www.knave.eu/
348 Dokki *****@dokki.app
linkedin facebook instagram
https://www.dokki.app/

Full list contains 7 apps using Snapcall in the U.S, of which 6 are currently active and 3 have been updated over the past year, with publisher contacts included.

List updated on 21th August 2024

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Overview: What is Snapcall?

Snapcall is an innovative Software Development Kit (SDK) and communication technology designed to revolutionize the way businesses interact with their customers in real-time. This cutting-edge solution seamlessly integrates voice and video calling capabilities directly into mobile applications and websites, enhancing customer engagement and support experiences. Snapcall's powerful features enable companies to provide instant, personalized assistance to their users, reducing friction in the customer journey and improving overall satisfaction rates. One of the key advantages of Snapcall is its ease of implementation, allowing developers to quickly incorporate voice and video calling functionality into existing applications with minimal coding required. The SDK supports multiple platforms, including iOS, Android, and web browsers, ensuring a consistent experience across various devices and operating systems. Snapcall's robust architecture is built to handle high volumes of concurrent calls, making it suitable for businesses of all sizes, from startups to enterprise-level organizations. Security is a top priority for Snapcall, with end-to-end encryption and compliance with industry standards such as GDPR and HIPAA. This ensures that sensitive customer information and communications remain protected at all times. The SDK also offers advanced call quality optimization, automatically adjusting to varying network conditions to maintain clear audio and video connections even in challenging environments. Snapcall's analytics dashboard provides valuable insights into call metrics, user behavior, and performance data, allowing businesses to make data-driven decisions to improve their customer service strategies. The platform's customizable interface enables companies to brand the calling experience to match their visual identity, creating a seamless and professional look for end-users. Integration with popular CRM systems and helpdesk software further enhances Snapcall's value proposition, allowing customer service representatives to access relevant customer information during calls and streamline their workflows. The SDK also supports features such as call recording, screen sharing, and file transfer, making it a comprehensive solution for various use cases, including technical support, sales consultations, and remote collaboration. Snapcall's flexibility extends to its pricing model, offering scalable plans that cater to businesses of different sizes and needs. This makes it an attractive option for companies looking to implement in-app calling capabilities without significant upfront investments. The SDK's continuous updates and improvements ensure that businesses stay ahead of the curve in terms of communication technology, future-proofing their applications against evolving customer expectations. By leveraging Snapcall's SDK, businesses can significantly reduce customer support costs, increase first-call resolution rates, and improve overall customer satisfaction scores. The technology's ability to provide instant, face-to-face communication fosters stronger connections between brands and their customers, leading to increased loyalty and higher retention rates. As more companies recognize the importance of seamless, in-app communication, Snapcall is poised to become an essential tool in the modern customer engagement toolkit.

Snapcall Key Features

  • Snapcall is a powerful SDK and technology that enables seamless integration of voice and video calling functionality into mobile applications and websites.
  • It offers a comprehensive set of APIs and tools for developers to easily implement real-time communication features without extensive knowledge of complex telecommunication protocols.
  • The SDK supports both one-to-one and group calling capabilities, allowing users to engage in high-quality audio and video conversations within the app or website.
  • Snapcall provides cross-platform compatibility, supporting iOS, Android, and web applications, ensuring a consistent user experience across different devices and operating systems.
  • The technology incorporates advanced call quality optimization algorithms, automatically adjusting audio and video settings based on network conditions to deliver the best possible call experience.
  • Snapcall offers robust security features, including end-to-end encryption for all voice and video calls, ensuring user privacy and data protection.
  • The SDK includes customizable UI components, allowing developers to tailor the call interface to match their app's design and branding.
  • It provides detailed call analytics and reporting features, enabling developers and businesses to monitor call quality, usage patterns, and user engagement metrics.
  • Snapcall supports screen sharing functionality, making it ideal for remote collaboration, customer support, and online tutoring applications.
  • The technology includes adaptive bitrate streaming, which dynamically adjusts video quality based on available bandwidth to maintain smooth call performance.
  • Snapcall offers flexible deployment options, including cloud-based and on-premises solutions, catering to different business requirements and scalability needs.
  • The SDK includes built-in noise cancellation and echo reduction algorithms to enhance audio quality in various environments.
  • It provides seamless call handover between cellular networks and Wi-Fi, ensuring uninterrupted conversations even when users switch between different network types.
  • Snapcall supports call recording functionality, allowing users to save and replay important conversations with proper consent management.
  • The technology offers real-time translation features, enabling users to communicate across language barriers during voice and video calls.
  • Snapcall includes advanced user presence and availability indicators, helping users determine when their contacts are online and available for calls.
  • The SDK provides robust error handling and fallback mechanisms to ensure a smooth user experience even in challenging network conditions.
  • It offers integration with popular third-party services and APIs, enabling developers to enhance their applications with additional features and functionalities.
  • Snapcall supports WebRTC technology, allowing for browser-based voice and video calling without the need for plugins or additional software installation.
  • The technology includes adaptive jitter buffering to minimize latency and improve overall call quality in varying network conditions.

Snapcall Use Cases

  • Snapcall can be integrated into customer support applications to provide instant voice and video calling capabilities, allowing customers to connect with support agents directly from within the app or website without the need for phone numbers or additional software.
  • E-commerce platforms can utilize Snapcall to offer real-time product consultations, enabling customers to speak with sales representatives or product experts while browsing items, thus enhancing the shopping experience and potentially increasing conversion rates.
  • Financial institutions can implement Snapcall in their mobile banking apps to provide secure, authenticated voice communication between clients and financial advisors, allowing for sensitive discussions about investments, loans, or account issues without compromising privacy.
  • Healthcare providers can use Snapcall to facilitate telemedicine services, enabling patients to have virtual consultations with doctors or specialists directly through the healthcare provider's app or website, improving access to medical care and reducing the need for in-person visits.
  • Educational platforms can integrate Snapcall to offer live tutoring sessions, allowing students to connect with teachers or tutors for one-on-one help with assignments, test preparation, or general subject matter questions, enhancing the remote learning experience.
  • Real estate agencies can implement Snapcall in their property listing apps or websites, enabling potential buyers to instantly connect with agents for virtual property tours or to ask questions about specific listings, streamlining the house-hunting process.
  • Travel and hospitality companies can use Snapcall to provide immediate customer service to travelers, allowing them to connect with support staff for booking assistance, itinerary changes, or emergency support while on the go.
  • Human resources departments can integrate Snapcall into their recruitment platforms to conduct initial screening interviews or provide candidates with a direct line to recruiters for questions about job openings or the application process.
  • Technical support teams can utilize Snapcall to offer screen sharing and remote assistance capabilities, allowing support agents to guide users through complex troubleshooting processes or software installations in real-time.
  • Insurance companies can implement Snapcall in their mobile apps to facilitate claim filing and processing, enabling policyholders to connect with claims adjusters for immediate assistance and documentation of incidents.
  • Online marketplaces can use Snapcall to enable direct communication between buyers and sellers, allowing for real-time negotiation, product inquiries, or coordination of pickup or delivery details.
  • Event management platforms can integrate Snapcall to provide attendees with instant access to event organizers or support staff for questions about schedules, venue information, or last-minute changes to the event program.

Alternatives to Snapcall

  • Twilio is a powerful communication platform that offers voice, video, and messaging capabilities, similar to Snapcall. It provides SDKs for various programming languages, enabling developers to integrate real-time communication features into their applications. Twilio's extensive API documentation and robust support make it a popular choice for businesses of all sizes.
  • Vonage, formerly known as Nexmo, is another alternative to Snapcall that offers voice, video, and messaging APIs. Their platform supports WebRTC and provides SDKs for multiple programming languages, allowing developers to add real-time communication features to web and mobile applications. Vonage also offers advanced features like number insight and voice analytics.
  • Agora.io is a real-time engagement platform that specializes in voice and video communication. It provides SDKs for various platforms, including iOS, Android, and web browsers. Agora.io is known for its low-latency, high-quality audio and video capabilities, making it suitable for applications that require seamless real-time interactions.
  • Amazon Chime SDK is a set of real-time communications components that developers can use to add audio, video, and screen sharing capabilities to their applications. It offers SDKs for iOS, Android, and JavaScript, allowing for cross-platform development. Amazon Chime SDK also integrates well with other AWS services, making it a good choice for businesses already using the AWS ecosystem.
  • SignalWire is a cloud communications platform that offers voice, video, and messaging APIs. It provides SDKs for various programming languages and platforms, enabling developers to build custom communication solutions. SignalWire is known for its competitive pricing and flexible deployment options, including both cloud and on-premises solutions.
  • OpenTok, now part of Vonage, is a WebRTC platform that allows developers to add live video, voice, and messaging to their applications. It offers SDKs for web, iOS, and Android, making it easy to create cross-platform real-time communication solutions. OpenTok also provides features like session recording and archiving.
  • Sinch is a cloud communications platform that offers voice, video, messaging, and verification APIs. It provides SDKs for multiple programming languages and platforms, allowing developers to integrate real-time communication features into their applications. Sinch is known for its global reach and support for various communication channels.
  • Enablex is a CPaaS (Communications Platform as a Service) provider that offers voice, video, and messaging APIs. It provides SDKs for web, iOS, and Android platforms, enabling developers to add real-time communication features to their applications. Enablex also offers features like virtual classrooms and video conferencing solutions.
  • Plivo is a cloud communications platform that specializes in voice and messaging APIs. While it doesn't offer video capabilities like Snapcall, it provides robust SDKs for various programming languages, allowing developers to integrate voice calling and SMS features into their applications. Plivo is known for its global coverage and competitive pricing.
  • Infobip is a global cloud communications platform that offers voice, video, messaging, and chatbot APIs. It provides SDKs for multiple programming languages and platforms, enabling developers to create omnichannel communication solutions. Infobip is known for its extensive global network and support for various communication channels.

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